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Blameless Culture: The Path to Agility in IT

You’ve inevitably heard the word blameless used in the context of technology and tech culture.  The foundation of DevOps and agile and many other methodologies is around blameless post-mortems.  Retrospective meetings and recaps that allow for trust and honesty when discussing what went wrong and what went well. Here’s the issue:  being blameless is really difficult.  Like, really, really difficult. …

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The Need for IT Operations Agility: Lessons of WannaCry

There is little doubt that the news of ransomware like the recent outbreak of the WannaCry (aka Wcry, WannaCrypt) taking hold in critical infrastructure hits home with every IT professional. The list of affected clients of any ransomware or critical vulnerability is made even more frightening when it means the shutting down of services which could literally affect people’s health …