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Podcast Episode 102 – Creating Experiences and the Lessons of Customer-Centric Business with Ed Vincent of FestivalPass

Ed Vincent founder of Festival Pass, the world’s first festival and live events subscription service providing access to music, film, food and wine, and tech and innovation.  We explore how to create positive experiences in both business and life and the benefits of being absolutely focused on customer experience.  Ed shares great insights into how the Festival Pass program was designed, …