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Podcast Episode 91 – Ankesh Kumar on LetsChat.chat and Building Better Customer Interactions

Ankesh Kumar is the founder of LetsChat.chat (https://letschat.chat) as well as an inventor, entrepreneur, leader, husband, and father who thrives in bettering the lives of the people he encounters.  Ankesh shares some amazing lessons in the founding of LetsChat and how the experiences and interactions between customers and companies is fundamentally changing. Listen to the episode here: https://podcast.discoposse.com/e/ep-91-ankesh-kumar-on-letschatchat-and-building-better-customer-interactions/ Listen and Subscribe on …

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All Slacked Out – Long Live Email

There is always a fight for the industry to come up with a “better mouse trap”.  Quite often, there is good reason for this.  The real question when we try to do something like design a better mouse trap, should be “do we really have a mouse problem?” Here’s my Slack journey. Step 1 – Everyone talks about Slack.  I …