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Writing for your audience – Quick tips for technical documentation

There is an art to documentation. As a Systems Architect, one of the key parts of my role is being able to create documents and guides for technical and business processes. Whether it is an existing process, or a newly developing concept, the method is most always the same. What is different in creating documentation is the style of writing …

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Installation versus Implementation

We have all gotten the pitch from the vendor: “you will be up and running in under 1 hour”. It varies in length, but the concept is the same most times. The idea that you go from CD or a download, to production in a minimal amount of time. What you will quickly learn is that there is a significant …

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Steel Doesn’t Float

At a recent Toronto VMware User Group I was inspired by a comment made during Mike Laverick’s keynote session. The gist of the remark was around how a ship is not really designed to float based on it’s materials, but in the way it’s constructed by using ballasts for displacement. I’d like to expand a bit on this idea. We’ve …

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The Rise of the Generalist

If I could paraphrase the title of the Anthony Robbins powerfully popular book, I would pen one myself named “Awaken the Consultant Within”. There are many paradigm shifts in technology and business. Some are cyclic, and some are simply evolving methods which gain strength for varying durations. What had become a strong trend in the last few years in technology …